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What times can a package be collected?

The following should be taken into consideration

  • A pick up requested before midday is not guaranteed
  • Ready time = earliest time driver can go in - the driver can arrive straight away from the ready time.  The package must be ready therefore before the time inputted in this box. 

  • Close Time = Latest time the drive can go in

  • Last collection time = latest time a booking can be made for pick up same day

  • Access time = the amount of time required from package ready time as a collection window. 

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

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