Sending and Receiving

How can I schedule a new delivery?

If we have tried to deliver your package whilst you were not home, you can request a new delivery by connecting to us. You can call 080 21 91 or 386 1 235 1200 (open 7:30am - 4:30pm, Monday - Friday) to speak to one of our Customer Service Agents or visit fedex.com for more contact options

When accessing the site, you will be prompted with the below screen. You will need to select By Door Tag from the drop down menu, enter your tracking number, email address and phone number.

fdmi door tag option

You will then be able to choose the most convenient delivery option available for your package.

Was this helpful?

Yes No

The information was:

This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

Can't find what you're looking for?

Customer Service:
+386 (0)80 21 91

Our team is available Monday to Friday 08:00 AM to 16:30 PM

Services Available: import/export

Time zone: UTC/GMT +1

Call Us

Contacts for International enquiries

Customer Service: +386 (0)80 21 91

Our team is available Monday to Friday 08:00 AM to 16:30 PM

Services Available: import/export

Time zone: UTC/GMT +1

Connect with us

Contact us