Accounts and Payments

How can I pay my duties and taxes?

You can pay your Duty and Tax invoice quickly and securely using your credit or debit card thanks to our Online Payment Service, or you can contact Customer Services on 080 21 91 or 00386 1 235 1200 and select option 4 to pay over the phone. (Not available in Slovenia.)

Please remember to have your invoice number ready, it can be located on your Duty and Tax invoice and is printed in the upper right hand corner, just below the bank details.

DTpaycreditcard.jpeg

Alternatively, you can make a payment to FedEx using the following methods:

Bankers' Automated Clearing Services (BACS)
To make a payment by BACS please submit your payment to the following:
Account Name: Federal Express Europe Inc.
Bank: Nova kreditna banka Maribor (Nova KBM)
IBAN number: SI56043020003259863
SWIFT code: KBMASI2X

When making a BACS transfer please ensure you quote your invoice number or when paying multiple invoices include your customer number to ensure prompt and accurate allocation.

IMPORTANT: To ensure prompt and accurate allocation of your payment, please send your Remittance Advice to:
Email: paymentorder@fedex.com or billslovenia@fedex.com

Cheque (not available in Slovenia)
All cheques should be made payable to FedEx Express UK Limited Please write your account number and/or invoice number being paid on the back of your cheque. Send your cheque and the Remittance Advice at the bottom of your invoice to:
FedEx Express UK Limited
PO Box 119
Coventry
CV1 4QD

If you are a regular customer and would like to receive your invoices electronically use our tool FedEx Billing Online.

 

 

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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Customer Service: +386 (0)80 21 91

Our team is available Monday to Friday 08:00 AM to 16:30 PM

Services Available: import/export

Time zone: UTC/GMT +1

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