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I made a booking, where is the courier?

Your FedEx collection should be attended by a courier before the close time confirmed on your booking.

If the courier has not reached you within 15 minutes of your close time please contact Customer Services on 0200 252 252 (open 08:00 am - 18:00 pm, Monday - Friday) or visit our Contact page for more contact options. 

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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