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What should I do if the package does not have up to date tracking or if the commitment for the delivery has passed?

Please contact customer services on 707 100 869  so that we can investigate the matter for you.  Alternatively they can be contacted via email on fedex.portugal@tnt.com 

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

Contact Us

FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

Call us

Telephone: + 707 100 869

Our team is available Monday to Friday
08:00 am to 6:00 pm
Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

Time zone: UTC/ GMT + 1

Company

TNT Express Portugal