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What if I have already paid Duty and Tax?

Goods purchased from outside Portugal may be subject to tax charges from the originating country and the shipper may charge you for this. If this is the case,  Customs import charges will still be levied when the goods enter in Portugal, as this is a separate charge.

 

Shipper payed Duty & Tax?

Duty and Tax charges are not assessed until the shipment enters in Portugal. If your shipper has advised they have paid FedEx for these charges, this usually relates to the payment they have made for transportation charges and not Duty or Tax.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

Contact Us

FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

Call us

Telephone: + 707 100 869

Our team is available Monday to Friday
08:00 am to 6:00 pm
Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

Time zone: UTC/ GMT + 1

Company

TNT Express Portugal