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I made a booking, where is the courier?

Your FedEx collection should be attended by a courier before the close time confirmed on your booking.

If the courier has not reached you within 15 minutes of your close time please contact Customer Services on

707 100 869  (open 8:30am - 7:00pm, Monday - Friday) or visit our Contact page for more contact options. 

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Contact Us

FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

Call us

Telephone: + 707 100 869

Our team is available Monday to Friday
08:00 am to 6:00 pm
Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

Time zone: UTC/ GMT + 1


TNT Express Portugal