Sending and Receiving

I'm unable to locate my package.

We regret to hear that you're having problems tracking your shipment.

FedEx offer additional information about tracking which could help explain why your tracking number is not working.

 If you need further assistance, please call 03456 07 08 09 in the UK or 1800 535800 in Ireland (open 7:30am - 7:30pm, Monday - Friday) to speak to one of our Customer Service Agents or visit our contact page for more contact options.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Contact Us

FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

Call us

Telephone: + 707 100 869

Our team is available Monday to Friday
08:00 am to 6:00 pm
Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

Time zone: UTC/ GMT + 1


TNT Express Portugal