Sending and Receiving

Can you leave my package for me when I am not at my address?

As a service standard, FedEx requires a signature on all deliveries. However, in some circumstances you can allow FedEx to leave your package without a signature. 

Dependent on your delivery and shipment if you have a suitable secure location for the courier to leave your package safely, you may be able to provide a signed confirmation that authorises FedEx to leave your package as long as FedEx believes it is safe to do so.

If you have received a sorry we missed you card, this can be used to leave the authorisation. Otherwise a signed note for the courier that they can take as evidence is also perfectly fine. 

Please Note that a shipment is only left without a signature in FedEx' sole discretion.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

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