Sending and Receiving

Does FedEx provide clearance solutions?

FedEx offers standard customs clearance at no extra fee. We also offer a comprehensive range of value added solutions when your shipment has special clearance needs.

Our ancillary service offerings may be different per country depending on:

  • The processing that may be required
  • You or the importer requesting special processing from our customs broker
  • FedEx service offerings in a particular country

A comprehensive list of our services can be located on our website.

The charges relating to our ancillary services are billed to the recipient or designated third party in the country of destination.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Contact Us

FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

Call us

Telephone: + 707 100 869

Our team is available Monday to Friday
08:00 am to 6:00 pm
Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

Time zone: UTC/ GMT + 1


TNT Express Portugal