Preparing to Send

What is a commercial invoice (CI)?

A Commercial invoice is the official transaction record between a shipper and a recipient. It is the most common source of information used by Customs officials to clear FedEx Express shipments across international borders.


  • The values on the invoice must match the values on Air Waybill
  • The Customs value must represent the true market value of the goods
  • It can be hand written or typed
  • It is mandatory for all non-document shipments being sent outside of the EU
  • Importer / Exporter EORI/Tax ID numbers are required

Our online service guide shows how to complete a commercial invoice 

Was this helpful?

Yes No

The information was:

This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Contact Us

FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

Call us

Telephone: + 707 100 869

Our team is available Monday to Friday
08:00 am to 6:00 pm
Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

Time zone: UTC/ GMT + 1


TNT Express Portugal