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How can I arrange a collection from another country?

If you are a registered user on you can arrange a collection for some countries through Should you need assistance with this please call 707 100 869 and we can guide you through the process.  

Alternatively you can arrange a collection by completing a remote pick up form and send it to FedEx.  

Remote Pick up Request 

This form should be returned to

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Contact Us

FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

Call us

Telephone: + 707 100 869

Our team is available Monday to Friday
08:00 am to 6:00 pm
Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

Time zone: UTC/ GMT + 1


TNT Express Portugal