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Why do I have to enter a customs value for my Intra-European shipment?

It's always advisable to enter a customs value but it does not have any regulatory impact when shipping within the European Union. To further enhance the usability of our Lite application, we will make the customs value optional for Intra-European shipments in free circulation by the next update.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

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FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

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Telephone: + 707 100 869

Our team is available Monday to Friday
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Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

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TNT Express Portugal