Accounts and Payments

I forgot my account number, what is it?

Your account number is a nine digit number and appears in the top right of your invoicing.

Should you not have any invoices to hand or the ability to view online via FedEx Billing Online, please call us on 707 100 869 (open 8:00am - 19.00pm, Monday - Friday) to speak to one of our Customer Service Agents or visit our Contact page for more contact options.

A FedEx representative can go through some security steps with you before providing you with your account number.


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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Contact Us

FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

Call us

Telephone: + 707 100 869

Our team is available Monday to Friday
08:00 am to 6:00 pm
Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

Time zone: UTC/ GMT + 1


TNT Express Portugal