Accounts and Payments

How do I inform FedEx that I disagree with the charges on my invoice on FedEx Billing Online?

If you have concerns about an invoice or specific shipment and need to dispute it prior to payment,  you can call Customer Service by phone number 707 100 869 or send an email to the address:

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Contact Us

FedEx is represented in Portugal by a nominated Service Contractor. For more information about the FedEx services available from Portugal please use the contact details below.

Call us

Telephone: + 707 100 869

Our team is available Monday to Friday
08:00 am to 6:00 pm
Saturday, Sunday and Public Holidays Closed.

Service Available: Import/Export

Time zone: UTC/ GMT + 1


TNT Express Portugal