Preparing to Send

Can I schedule a pickup?

FedEx offers a flexible range of International Export and Import services for reliable, time-definite, door-to-door, customs-cleared delivery to over 220 countries and territories worldwide.

Booking your pickup couldn't be simpler. We offer several different methods of arranging a collection designed to suit your requirements:

  • FedEx Ship Manager (FSM) for customers who have registered with FedEx
  • Ship Lite for non registered and registered customers
  • Phone our Customer Services for shipments weighing below 68kgs and within the size limitations on 03456 07 08 09 (UK) or 1 800 535 800 (IE).
  • For International shipments larger or heavier then our Freight Customer Services Team are available on 0800 289 747 (UK) or 01 816 1300 (IE)

Alternatively you can drop off your shipment at your closest FedEx location.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

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