Preparing to Send

My software is asking for a Product Key, can you supply this?

When you are self-installing or upgrading FedEx Software you will be requested to add the Product Key when registering for a Meter, during the setup or when adding a new shipper. 

Please contact our Customer Services team on PL 801 002 800 for a Product Key to be provided.

Was this helpful?

Yes No

The information was:

This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

Can't find what you're looking for?

Call Us

Our team is available Monday to Friday from 8.00 to 18.00.

Landline: 801 002 800*

Mobile: 22 211 80 00*

*cost according to the telephone operator

Chat with us

FedEx Virtual Assistant is available to help

Chat Now