Preparing to Send

How do I change my email address on FedEx Billing Online (FBO)?

Once logged into FedEx Billing Online , you can alter all of your contact information including your email address, by following the below steps:

  1. From the My Options Tab select Profile
  2. Next to Contact Information click the Edit button
  3. Edit all the required fields & click Save

When completed successfully an email will be sent, verifying that the changes have been made.

Was this helpful?

Yes No

The information was:

This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Can't find what you're looking for?

Call Us

Our team is available Monday to Friday from 8.00 to 18.00.

Landline: 801 002 800*

Mobile: 22 211 80 00*

*cost according to the telephone operator

Chat with us

FedEx Virtual Assistant is available to help

Chat Now