Preparing to Send

How to create an FDA account?

To be able to send food to the US you will need to create a Prior Notice (PN).

Before creating your PN you will first need to create a FDA (U.S. Food and Drug Administration) account by completing the following steps

Which products are concerned?

FDA-regulated human and/or animal food, including but not limited to processed foods:

Infant formula (baby food), Beverages including alcoholic beverages and bottled water, Fruits and vegetables, Fish and seafood, Dietary supplements, Dairy products and shell eggs, Raw agricultural commodities for use as food or components of food, Canned and frozen foods, Live food animals, Bakery goods, snack foods, candy and chewing gum, Animal feed and pet food. 

Note: FedEx prohibits the shipment of foodstuffs and foods and beverages requiring refrigeration or other environmental control to any destination, unless expressly agreed otherwise by Fedex. Visit and for applicable terms and conditions and full details of our services.


To create your FDA account you need to go the FDA website

Click on the “Create account” button

Note: this website works better using Internet Explorer



Do not check anything in this section


Do not check anything in this section




1.Point of contact information: name, job title, company name, phone number, email address.
2.Account information: choose a password and complete the 3 secret questions.
3.Physical Address (Business) of Account Holder.
4.Certify that the information submitted is true and accurate, and confirm you are aware that anyone who makes a materially false, fictitious, or fraudulent statement is subject to criminal penalties by checking the box “I understand”


5. Your account ID will be sent to your email address


You are now ready to login and create your PN notification

Visit the FDA website should you need further information:

Was this helpful?

Yes No

The information was:

This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Can't find what you're looking for?

International: 03456 07 08 09

Monday-Friday from 7.30am to 19.30pm

Domestic: 03456 00 00 68

Monday-Friday from 8:00am to 18:00pm
And Saturday 8:00am to 12:00pm

Call Us

Contacts for International enquiries

Customer Service: 03456 07 08 09

Our team is available Monday to Friday from 07:30 to 19:30. If you’re calling from outside the UK please dial +44 24 76 706 660.

Freight Customer Service: 0800 289 747

If you’re shipping over 68kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 08:30 to 17:00.

FedEx Sales Team: 08456 016060

Monday to Friday from 09:00 to 17:00 you can speak to our sales team about becoming a FedEx customer or to discuss any existing rate arrangements.

Contacts for Domestic enquiries

Customer Service: 03456 00 00 68

Our team is available Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 12:00.

Chat with us

FedEx Virtual Assistant is available to help

Chat Now