Something Went Wrong

I was at home, why did you not leave a delivery attempt notice?

We are extremely sorry if our courier has not left you an attempt notice on this occasion. On all failed delivery attempts, a FedEx courier is required to leave an attempt notice for delivery. Due to daily delivery volume, a courier is unable to wait for a period more than 5 minutes to attempt a delivery. At this point in time, the courier would leave an attempt notice which details your tracking number and a phone number to arrange redelivery. 

Please kindly contact Customer Service at 0120-003200 to reschedule delivery.

 

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