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Sending and Receiving

Can I change the delivery address of my package?

Yes, you can.  However, additional restrictions and fees may apply when rerouting packages. Please note that a reroute is not a guaranteed service. Hence the FedEx Money Back Guarantee does not apply to shipments where the delivery address was changed. Alternatively you can request to hold the shipment at a FedEx location for pickup instead of delivery. The person authorized to pick up the package will require a photo I.D. 

FedEx reserves the right to determine the mode of transport to get your shipment to its new destination as soon as possible. We will try to honor the new delivery request, but handling procedures may result in delays.

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