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What insurances does FedEx provide?

FedEx does not provide insurance coverage of any kind. FedEx Standard Conditions of Carriage exclude liability on the part of FedEx for loss, damage and delay in certain circumstances. Senders should note these conditions carefully and where necessary obtain insurance cover in order to protect their interests.

For more information, please see "Declared Value and Limits of Liability" section in FedEx Standard Conditions of Carriage, or find more useful information for all services.

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International: 03456 07 08 09

Monday-Friday from 7.30am to 19.30pm

Domestic: 03456 00 00 68

Monday-Friday from 8:00am to 18:00pm
And Saturday 8:00am to 12:00pm

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Our team is available Monday to Friday from 07:30 to 19:30. If you’re calling from outside the UK please dial +44 24 76 706 660.

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If you’re shipping over 68kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 08:30 to 17:00.

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Our team is available Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 12:00.

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