Accounts and Payments

I received a dunning letter for the invoice I have paid. What should I do?

In order for FedEx to investigate your enquiry please provide the following information and submit your enquiry to one of the contact methods detailed below:

  1. Total amount paid
  2. Payment method (e.g.; Cheque, Wire Transfer , Credit Card)
  3. Payer name
  4. Payment date

*Important Note: If we are unsuccessful in our attempts to locate receipt of your payment you may be asked to provide the following additional information:

      1. Proof of payment. 2. Date of the payment cleared from your bank account

Alternatively if you wish to call and speak with a member of our Customer Service, please call at 0120-732-327 to register a dispute.

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