Accounts and Payments

Why have I received an invoice from FedEx?

FedEx HU will only issue an invoice to the shipper of the package.


FedEx Express will issue an invoice to the shipper, recipient or a third party based on the Billing Instructions provided on the FedEx International Air Waybill, which in the majority of cases is completed by the shipper of the package.


Freight Invoice


This invoice contains all FedEx charges related to the transportation of the shipment. 

 

Duty Tax Invoice


This invoice contains the import charges levied by the local Customs Authorities in the destination Country based on the information provided on the shippers commercial invoice.
To get the exact calculation or information on Duty and Tax charges please use one of the contact methods detailed below: 

Online: fedex.com/hu/contact/writefedex.html


International Enquiries


Select the category Invoice Payments and complete the online form for your enquiry to be directed to the relevant department within FedEx.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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Customer Service:
06 80 980 980

International Phone Number:
+36 29 551 900

Opening hours:
Our team is available Monday to Friday 8.00 - 18.00. On outsourced Saturday workdays: 8.00 - 12.00. No pickup and delivery services are available on outsourced Saturday workdays, but please note that you can bring your shipment to our reception.

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Contacts for International enquiries

Customer Service: 06 80 980 980

International Phone Number: +36 29 551 900

Opening hours: Our team is available Monday to Friday 8.00 - 18.00. On outsourced Saturday workdays: 8.00 - 12.00. No pickup and delivery services are available on outsourced Saturday workdays, but please note that you can bring your shipment to our reception.

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