Accounts and Payments

What are the different FedEx surcharges?

FedEx surcharges are dependent on the services supplied, these can be split into 3 different categories Ancillary Clearance Service Fees, Fuel Surcharge and Value Added Services.

Ancillary Clearance Service Fees include

  • Additional Line Items
  • Storage 
  • Freight Clearance
  • Returned Goods
  • Post Clearance Entry Adjustment
  • Advancement Fee

You can use our current Ancillary Clearance Service Fees price list for more detail on the price for each of our service fees and a more detailed definition.

Fuel Surcharge

FedEx Express has adopted a Dynamic Fuel Surcharge according to the variation in the price of kerosene-type jet fuel and reserves the right to apply a fuel surcharge.

For updates on the latest fuel surcharge visit fedex.com/gb/fuelsurcharge.

Value Added Services

Value Added Services allow you to customize your shipments to your needs (or the needs of your recipients) and include:

  • Dangerous Goods
  • FedEx® Electronic Trade Documents (ETD)
  • FedEx Global Returns or FedEx Import Shipping Labels
  • Hold at FedEx Location (HAL)
  • FedEx Customs Brokerage Services
  • Delivery Signature Options

Use our Shipping Rates page for more details on each of our Value Added Service surcharges.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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Customer Service: 06 80 980 980

International Phone Number: +36 29 551 900

Opening hours: Our team is available Monday to Friday 8.00 - 18.00. On outsourced Saturday workdays: 8.00 - 12.00. No pickup and delivery services are available on outsourced Saturday workdays, but please note that you can bring your shipment to our reception.

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