Accounts and Payments

How do I know if FedEx Billing Online has applied my payment?

After your payment is applied, FedEx Billing Online will automatically deduct your payment from the amount due.
If you paid your invoice balance in full, FedEx Billing Online will change the status of the invoice to closed.

You may view the history of any payments applied to a particular invoice by clicking the status indicator in the "Invoice Activity" column of the "Account Summary" invoice list.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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Customer Service:
06 80 980 980

International Phone Number:
+36 29 551 900

Opening hours:
Our team is available Monday to Friday 8.00 - 18.00. On outsourced Saturday workdays: 8.00 - 12.00. No pickup and delivery services are available on outsourced Saturday workdays, but please note that you can bring your shipment to our reception.

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Contacts for International enquiries

Customer Service: 06 80 980 980

International Phone Number: +36 29 551 900

Opening hours: Our team is available Monday to Friday 8.00 - 18.00. On outsourced Saturday workdays: 8.00 - 12.00. No pickup and delivery services are available on outsourced Saturday workdays, but please note that you can bring your shipment to our reception.

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