Sending and Receiving

I'm unable to locate my package.

We regret to hear that you're having problems tracking your shipment.

FedEx offer additional information about tracking which could help explain why your tracking number is not working.

 If you need further assistance, please call 03456 07 08 09 in the UK or 1800 535800 in Ireland (open 7:30am - 7:30pm, Monday - Friday) to speak to one of our Customer Service Agents or visit our contact page for more contact options.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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