In order to collect your shipment from your local FedEx depot, please contact us to make the necessary arrangements for you. Once arranged we will provide the opening times and location details of the chosen depot.
Alternatively, our Find Location tool can provide information related to your nearest International FedEx facility or click here to view our Domestic locations.
This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.
We will respond within 48 hours
Monday-Friday from 7.30am to 19.30pm
Monday-Friday from 8:00am to 18:00pm
And Saturday 8:00am to 12:00pm
Customer Service: 03456 07 08 09
Our team is available Monday to Friday from 07:30 to 19:30. If you’re calling from outside the UK please dial +44 24 76 706 660.
Freight Customer Service: 0800 289 747
If you’re shipping over 68kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 08:30 to 17:00.
FedEx Sales Team: 08456 016060
Monday to Friday from 09:00 to 17:00 you can speak to our sales team about becoming a FedEx customer or to discuss any existing rate arrangements.
Customer Service: 03456 00 00 68
Our team is available Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 12:00.
FedEx Virtual Assistant is available to help