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I need to change my scheduled pickup.

If you'd like to change or cancel a future collection, please follow these steps:

  1. Go to the "Ship" menu tab and click on "Schedule and Manage Pickups".
  2. You need to log in.
  3. Select the "My Pickups" tab and proceed to cancel or change a future Pickup.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

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