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How do I change my email address on FedEx Billing Online (FBO)?

Once logged into FedEx Billing Online FBO, you can alter all of your contact information including your email address, by following the below steps:

  1. From the My Options Tab select FedEx.com Profile
  2. Next to Contact Information click the Edit button
  3. Edit all the required fields & click Save

When completed successfully an email will be sent, verifying that the changes have been made.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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