Integration

Why is my myTNT account being transferred to FedEx Express?

As FedEx Express and TNT continue to integrate, we will gradually move TNT customers to FedEx Express. You have been selected to be part of the first phase as your account meets a set of pre-determined criteria. With this change, you can enjoy the convenience of shipping through a single platform and benefit from FedEx Express services, such as our money back guarantee and tracking tools that provide unparalleled insight into when a package will be delivered. You will also be provided with the date that your TNT account will be deactivated – from that time, you will no longer be able to ship with TNT.

The move will happen in phases and all TNT customers will eventually be transferred to FedEx Express.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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