Accounts and Payments

How can I make a payment for a FedEx Express Invoice?

You can make a payment to FedEx using the following methods:

Bankers' Automated Clearing Services (BACS)
To make a payment by BACS please submit your payment to the following:

Account Name: FedEx Express UK Limited
Bank: HSBC Bank PLC
Account number: 61418637
Sort code: 40-02-50
IBAN number: GB50 MIDL 4002 5061 4186 37

When making a BACS transfer please ensure you quote your invoice number or when paying multiple invoices include your customer number to ensure prompt and accurate allocation.

IMPORTANT: To ensure prompt and accurate allocation of your payment, please send your Remittance Advice to: 
Fax: 024 7683 5850

Credit Card / Debit Card
FedEx accepts all major credit and debit cards. Please call 03456 07 08 09 to make a payment.
You may also wish to enquire how to link your card details to your account for future automated payments by contacting a member of our Customer Service team on the numbers above.
Never email or provide your full card details in writing. 

Direct Debit
To request further information for future payments by Direct Debit, please contact a member of our Customer Service department on 03456 07 08 09.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

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International: 03456 07 08 09

Monday-Friday from 7.30am to 19.30pm

Domestic: 03456 00 00 68

Monday-Friday from 8:00am to 18:00pm
And Saturday 8:00am to 12:00pm

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Customer Service: 03456 07 08 09

Our team is available Monday to Friday from 07:30 to 19:30. If you’re calling from outside the UK please dial +44 24 76 706 660.

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If you’re shipping over 68kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 08:30 to 17:00.

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Contacts for Domestic enquiries

Customer Service: 03456 00 00 68

Our team is available Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 12:00.

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