Accounts and Payments

I forgot my account number, what is it?

Your account number is a nine digit number and appears in the top right of your invoicing.

Should you not have any invoices to hand or the ability to view online via FedEx Billing Online, please call us on 03456 07 08 09 (UK) / 1800 535800 (IE) (open 7:30am - 7:30pm, Monday - Friday) to speak to one of our Customer Service Agents or visit our Contact page for more contact options.

A FedEx representative can go through some security steps with you before providing you with your account number.


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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

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