FedEx pays the Duty and Tax charges on your behalf to ensure we can deliver your shipment as quickly as possible. This incurs an Administration charge of 2.5% of the combined Duty and VAT charge or £12.00 (whichever is greater). This Administration charge is also referred to as an Advancement fee.
You can find more information on our Ancillary Services page.
This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.
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If you’re shipping over 68kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 08:30 to 17:00.
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Our team is available Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 12:00.
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