Accounts and Payments

How can I pay my duties and taxes?

You can pay your Duty and Tax invoice quickly and securely using your credit or debit card thanks to our Online Payment Service, or you can contact Customer Services on 03456 07 08 09 and select option 4 to pay over the phone.

Please remember to have your invoice number ready, it can be located on your Duty and Tax invoice and is printed in the upper right hand corner, just below the bank details.


Alternatively, you can make a payment to FedEx using the following methods:

Bankers' Automated Clearing Services (BACS)
To make a payment by BACS please submit your payment to the following:
Account Name: FedEx Express UK Limited
Bank: HSBC Bank PLC
Account number: 61418637
Sort code: 40-02-50
IBAN number: GB50 MIDL 4002 5061 4186 37

When making a BACS transfer please ensure you quote your invoice number or when paying multiple invoices include your customer number to ensure prompt and accurate allocation.

IMPORTANT: To ensure prompt and accurate allocation of your payment, please send your Remittance Advice to: 
Fax: 024 7683 5850

If you are a regular customer and would like to receive your invoices electronically use our tool FedEx Billing Online.



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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

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