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Can I send dangerous goods?

FedEx have more than 30 years’ experience handling dangerous goods shipments, so you can rely on our capable and highly trained international team when shipping internationally.

With our ISO 9001-2008 certification we know the regulations, and have been a member of the IATA for over 15 years.

We also understand your industry’s logistics needs and it’s our role to ensure your goods reach their destination safe and sound using our two express services:

  • FedEx International Priority® (up to 68kg per package)
  • FedEx International Priority® Freight (between 68kg and 1,000kg per item) 

Please visit our specialised Dangerous Goods and Dry Ice page for more information on:

  • Our Services engineered for shipping Dangerous Goods
  • Advice on using our Automation tools to prepare your shipment
  • The types of Dangerous Goods (including Hazard classes) we can accept on our network
  • All the Countries we can ship Dangerous Goods to with Transit times
  • Professional packing tips for Clinical Samples, UN3373 shipments, Dry Ice and Lithium Batteries

For further information, please Contact Us to request a call back from one of our trained Dangerous Goods Experts.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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International: 0820 123 800(Service 0,12 €/min. + call cost)

Monday-Friday from 8.00am to 08.00pm

Domestic: 0825 886 887(Service 0,15 €/min. + call cost)

Monday-Friday from 8:00am to 06:00pm

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For shipments from and to foreign countries/territories

Customer Service: 0820 123 800 (Service 0,12 €/min. + call cost).

Overseas Phone Number: +33 1 40 85 56 60

If you are located in Paris (75) or in Île-de-France, get your shipment picked up 24 hours a day 7 days a week and contact our Customer Service from Monday 8.00am to Saturday Midnight.

Opening hours : Our team is available Monday to Friday 8.00 - 20.00.

Freight Customer Service: 0820 123 800 (Service 0,12 €/min. + call cost).Opening hours : Our team is available Monday to Friday 9.00 - 19.00.

For shipments to and from France

Customer Service : 0825 886 887 (0,15 €/min. + call cost). Our team is available Monday to Friday from 8.00am to 6.00pm.

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