Accounts and Payments

How do I search for specific invoices or shipments on FedEx Billing Online?

On FedEx Billing Online you can use the Search for Invoice or Shipment feature if you know the specific invoice number or air waybill number. Enter the information and click the "Search" button.

If a particular invoice is found, you will be directed to the Invoice Detail page for that invoice. If one or more air waybills are found, you will see a brief summary and the air waybill number(s) will be linked to the full details.

At this point, you can also request a PDF, CSV or XML file for the invoice.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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Customer Service: 010 800 515

(Calls from a landline 0,0828 EUR per call + 0,0595 EUR per minute. Mobile 0,0828 EUR per call + 0,1704 EUR per minute (plus vat)).

Overseas Phone Number: +358 10 800 515

Opening hours: Our team is available Monday to Friday 8.00 - 17.00.

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