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Why have I been charged Duty & VAT for a gift?

Only gift items up to 45.00€ in value that meet the following Customs criteria are not liable for import charges:

The shipment must be sent directly from person to person.
The sender must be a private individual and the consignee must take delivery at a private address.
The gift must be sent free of charge and be of an ‘occasional nature’.
The word “unsolicited gift” followed by commodity names must be marked on the Air Waybill and commercial invoice.
All items must be itemized with their own full description and value.
Please note that items containing alcohol and tobacco could incur Excise Duty if limits stated by Customs are exceeded. Items containing food are excluded.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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