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How should I describe the content of my package?

To ensure smooth customs clearance the description of you package content should include a specific description of each commodity within your package. It should answer the following questions:

What is it?

What is it made of?

What is it going to be used for or with?

How many are there?

Where possible you should also include a harmonised code for your product (s) to help with the identification process.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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