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How do I arrange a pickup?

Via our Pickup page you can request a courier straight away or schedule next-day pickup for your FedEx Express package. If you ship several packages a week and would like to schedule a regular pickup, please contact us.

If you have an Airway Bill that is already created - you can use our online pickup tool

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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Call us

General inquiries and information for new customers:
01806 111 800

(20 Ct./call from a German landline; mobiles not more than 60 Ct./call)

Contract-related inquiries and information: 06107 68 40 660

(billing at local rate)

Opening hours:
Our team is available Monday to Friday from 08:00 to 19:00.

Freight Customer Service:
+49 (0)69 45005 4267

Opening hours:
If you’re shipping over 68kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 08:00 to 18:00.

FedEx Sales Team: verkauf@fedex.com

For questions about your rates or individual tariffs please contact our sales team directly.

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