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How do I change my email address on FedEx Billing Online (FBO)?

Once logged into FedEx Billing Online FBO https://www.fedex.com/en-de/billing.html , you can alter all of your contact information including your email address, by following the below steps:

  1. From the My Options Tab select FedEx.com Profile
  2. Next to Contact Information click the Edit button
  3. Edit all the required fields & click Save

When completed successfully an email will be sent, verifying that the changes have been made.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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