Accounts and Payments

Why do I have to pay duty and taxes?

Duty and Taxes can be charged on all products shipped from outside of the EU with a value over 22 EUR. The person or business receiving the shipment is legally obliged to pay Duty and Taxes unless the sender has agreed to accept these charges in the original contract with FedEx (Airway Bill).

Controlled by German Customs, the purpose of this charge is to bring the cost of imported goods up to the same cost as those produced within the EU to keep competition fair and can be a combination of VAT, Customs Duty and Excise Duty.

 Where possible, we will contact you in advance with an estimated cost of Duties and Taxes prior to your shipment being delivered however, due to the speed of our service this is not always possible.  FedEx will pay the Duty and Tax charges on your behalf to ensure we can deliver your shipment as quickly as possible and send an Invoice 

Please find more information about duties and taxes here:

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

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