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Accounts and Payments

I forgot my account number, what is it?

Your account number is a nine digit number and appears in the top right of your invoicing.

Should you not have any invoices to hand or the ability to view online via FedEx Billing Online, please call us on

Customer Service: 800 133 339.

Overseas Phone Number: +420 233 053 200.

Opening hours:Our team is available Monday to Friday 8.00 - 18.00

or visit our web page https://www.fedex.com/en-cz/customer-support.html for more contact options.

A FedEx representative can go through some security steps with you before providing you with your account number.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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Customer Service: 800 133 339

Overseas Phone Number:
+420 233 053 200

Opening hours:
Our team is available Monday to Friday 8:00 - 18:00.

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Contacts for International enquiries

Customer Service: 800 133 339

Overseas Phone Number: +420 233 053 200

Opening hours: Our team is available Monday to Friday 8:00 - 18:00.