Accounts and Payments

Can I bill duties and taxes to my credit card?

You can pay your Duty and Tax invoice quickly and securely using your credit or debit card thanks to our Online Payment Service, or you can contact Customer Services on 0848 1 3333 9 and select option 4 to pay over the phone.

Please remember to have your invoice number ready, it can be located on your Duty and Tax invoice and is printed in the upper right hand corner, just below the bank details.

If you are a regular customer and would like to receive your invoices electronically use our tool FedEx Billing Online.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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Customer Service: 0848 1 33339

(0.08 CHF/min. from a Swiss landline; mobile charges depend on provider)

Overseas Phone Number:
0041 (0)44 874 41 60

Opening hours:
Our team is available Monday to Friday 8.00 - 18.00

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Contacts for International enquiries

Customer Service: 0848 1 33339

(0.08 CHF/min. from a Swiss landline; mobile charges depend on provider)

Overseas Phone Number: 0041 (0)44 874 41 60

Opening hours: Our team is available Monday to Friday 8.00 - 18.00

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