Something Went Wrong

Can I benefit from the money-back guarantee?

Yes, you can benefit from the money-back guarantee if your shipment didn’t arrive by the delivery commitment time. Please read the FedEx Conditions of Carriage to learn more about our money-back guarantee policy.

Was this helpful?

Yes No

The information was:

This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Can't find what you're looking for?

Customer Service: 800 33339

Every day/24 hours

Call Us

Opening Hours:Every day/24 hours

Tel: 800 33339

If you can't access the toll free number call: 9714-2183860

Chat with us

FedEx Virtual Assistant is available to help

Chat Now