Sending and Receiving

When I first tracked my shipment online, it had an estimated delivery date, which is not there anymore. What does this mean?

When a shipment encounters a delay or an exception in handling, we may not be able to accurately state when we expect the package to be delivered. Delivery commitment changes based on the type of delays and our effort to mitigate the delay. For more information on your shipment, please call FedEx Customer Service at 800 FedEx (800 33339).  

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com.

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