Preparing to Send

How can I reduce the risk of lost, missing or damaged paperwork?

FedEx Electronic Trade Documents (ETD) allows you to submit your documentation electronically so you no longer need to print multiple copies, enabling an earlier broker review of your customs documents and avoiding losing them. For countries that require paper copies for customs clearance you can benefit from Electronic with Original (EWO), which also enables you to seamlessly upload your customs documentation. EWO gives you access to all countries that ETD doesn’t support. When you choose the country you are shipping to, the system will default automatically to EWO if it’s not ETD supported.

Was this helpful?

Yes No

The information was:

This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

Can't find what you're looking for?

Customer Service: 800 33339

Every day/24 hours

Call Us

Opening Hours:Every day/24 hours

Tel: 800 33339

If you can't access the toll free number call: 9714-2183860

Chat with us

FedEx Virtual Assistant is available to help

Chat Now