Will there be any immediate impact to my FedEx Express or TNT services?

No. You will continue to have access to the same services and support teams you trust. Our team members are fully committed to delivering the same exceptional service you expect from FedEx Express and TNT. FedEx Express and TNT will continue to provide services as they do today. You can rely on the same customer service team that you currently deal with. As we bring local ground network operations and sales teams together, you will benefit from one courier looking after all of your FedEx Express and TNT shipments and easier access to the full FedEx Express and TNT service portfolio.

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This Q&A is provided for information only and the answers do not have a contractual value. For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at

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